Date of Last Revision: 2021/05/12.

Frameo is an easy way to share your photos with the people you love. Send photos directly from your smartphone to a Frameo WiFi digital photo frame and allow friends and family to enjoy your best. Unless I’m wrong, while the Frameo App accesses my photos, so that I can upload them to connected frames, the app will not display the metadata, such as date of the picture, forcing me to flip back and forth between the camera roll and the Frameo app.

frameo ApS (“Company” or “frameo” or “we” or “us” or “our”) operates http://frameo.net/ (the “site”) and provides the frameo mobile app for Android and iOS (the “app”) and the frameo frame app (the “frame”).

We take your privacy seriously and are committed to protecting the information we collect. We have written our privacy policy to be understandable for humans (not just lawyers). By using our app or frame, future products, services or features we develop and introduce, or our website (together the “Services”), you consent to the collection, processing and disclosure of data concerning you in accordance with this privacy policy.

Data collection

Information from Use of our Services

We collect some of the information generated by our services (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit or use of the app or frame, the time spent on those pages, which IP’s communicate together through our servers and other statistics. IP addresses are anonymized wherever possible.

Photos shared

Photos shared through the app are never collected or seen by us or third parties. Communication between app and frame is end-to-end encrypted using Secure Device Grid.

https://securedevicegrid.com/ This ensures your privacy when sending photos through our services.

Third Party Data Processing

We use automated devices and applications to evaluate usage of our app, frame and site. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. We do not share your personal information with these third parties.

Specifically we utilize the following services:

• Simply.com (domain and site hosting)
• Support Bee (for handling support cases - support emails may also go through Google Gmail)
• Google G Suit
• The Perfect App, “TPA” (collects crashes and mapping of user countries)
• Digital Ocean (servers for App to Frame communications)
• Humio (for logging from servers)
• Google Analytics (for website behavioral data)
• Google Tag Manager (for website behavioral data)
• Firebase (for behavior data in app and frame)
• BigQuery (for processing of Firebase Analytics data and/or other sources)
• Data Studio (for visualizing data processed through BigQuery)
• MailChimp (for newsletter subscription on website)
• Facebook Pixel (for website behavioral data)
• LinkedIn - Insight Tag (for website behavioral data)

Cookies and Similar Technologies

We may collect information about your use of our Services through the use of cookies, pixels or similar technologies. For example, we may use this information to provide or improve our Services, for measurement and analytics to better understand how our services function and are used, or for internal operations. Cookies are small pieces of data that are stored on your mobile phone, computer, or other device. Pixels, often used in connection with cookies, are small instances of code placed in webpages that do things like allow another server to measure how frequently webpages are viewed and used.

Frame App Download

Third parties may also use cookies to collect information about your activities on our website. Your browser or device may offer you control over the use cookies or other technologies when you use the Services. For example, you may be able to set your browser or device to disable, clear, reset or block the use of cookies or similar technologies.

Communications

Frameo App

We may use your Personal Information to contact you with service usage instructions, newsletters, marketing or promotional materials and other information that may be relevant to you according to our best knowledge.

Security

We take security of your information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third party circumvention of any privacy settings or security measures.

Frame App For Windows

Changes to our privacy policy

We reserve the right to alter our privacy policy at any time. We will notify you of any alterations with reasonable notice through the service, such as by posting it on our website, by email, or otherwise. If you do not agree to the altered privacy policy, you may stop using our Services.

Contact

If you have any questions regarding our Privacy Policy, please contact us at:

Email: contact@frameo.net