Vmware Horizon View Protocol Failure

As a part of my project I was working with VMware Horizon View 7 with VSAN Datastore where I got a chance to learn APP VOLUME and INSTANT CLONING feature by VMware. These features really interesting where VMware tried beat other VDI competitors

  1. Vmware Horizon View Client Download
  2. Vmware Horizon Client
  3. Vmware Horizon View Protocol Failure Symptoms

I had created a pool of 250 virtual desktops with some task, knowledge and power users.I was testing boot storm scenarios with VSAN datastore. while doing so I rebooted 250 Virtual desktops from vCenter and trying capturing time to see it available in View Administrator which took approximately 14 Min.

Upgrading from VMware Horizon View 6.0.1 to 6.2.1 causes connections to throw the error: “Unable to connect to desktop: There is no available gateway for the display protocol. Try again, or contact your administrator if this problem persists.”. Attempting to connect to VMware Horizon View virtual desktop through the security server throws the error: “Unable to connect to desktop: There is no available gateway for the display protocol. Try again, or contact your administrator if this problem persists.”. Feb 02, 2014 You notice that various virtual desktops in your VMware Horizon View 5.3 environment displays Protocol failure as the Status in the View Administrator: Solution. The following KB does a good job of explaining the various reasons why a Protocol failure would be displayed as the Status in the View Administrator.

Vmware Horizon View Client Download

Out 250 , 247 virtual desktops started showing available however 3 virtual desktops were showing Protocol failure error .

Vmware Horizon Client

I tried visiting lot of blog but couldn’t find any concrete solution to this, only questioned asked on the blog hence I decided to note down the steps and share the resolution with everyone.

Vmware Horizon View Protocol FailureVmware horizon client

Problem Statement : VMware Horizon View 7 – Protocol Failure error for Virtual Desktops

Resolution :

  1. Go to View Administrator and check and note down name for desktops which are showing “Protocol Failure” error say e.g. Machine-43
  2. Go to vCenter and login to Desktop Machine-43 and check view Administrator where it shows status for the machine as “Connected”, now sign-out immediately
  3. Go to web Client > Power> Restart Guest and reboot the machine
  4. Go to view Administrator and check for the status where it will show “Available”

That’s it !!!

Introduction to VMware Blast Extreme

Vmware Horizon View Protocol Failure Symptoms

View

Display communication protocols provide end users with a graphical interface to a remote desktop or published application. Blast Extreme is a display protocol built by VMware to deliver an immersive, feature-rich experience for end users across devices, locations, media, and network connections. Blast Extreme is included with VMware Horizon®, the latest generation of VMware desktop virtualization and remote application-delivery software.

This guide provides a technical description of the Blast Extreme display protocol, including its benefits, limitations, and deployment options, for administrators who are considering using Blast Extreme in their organization today.

Vmware Horizon View Protocol Failure

This guide is intended for IT administrators and evaluators who are familiar with VMware Horizon and VMware vSphere®. Readers should also have a solid understanding of desktop and application virtualization, as well as a good working knowledge of networking and supporting infrastructure, covering topics such as Active Directory, Group Policy, and supporting technologies.