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2. Legacy versions of Neat for Mac (v4.5 or earlier) have not been tested in Sierra and are not supported in Sierra. If you are a user of the Neat Cloud-powered desktop app and a Mac user, you’ve no doubt experienced issues with our app’s stability. We recognized the gravity of these issues and have been working hard to address them.
3. I can't seem to get my Neat scanner to work with Paperless in High Sierra Posted by Logan Ryan in 2018-12-16 in Paperless for Mac OS.
4. That is the kind of resolution you find on high-end scanners that cost 3-4 times as much. It is compatible with the latest version of Mac OS (OS X El Capitan, Sierra, Mojave and Catalina). When you scan in color, you’ll get a color depth of 48-bit and 16-bit for grayscale scanning.

Dale Mericle needs to fax, and he’s relied on his Mac since 2000. In macOS Sierra, it no longer works: his USRobotics 5637 doesn’t appear as a printer option. Dale, it’s not you, and it’s not USRobotics, which continues to support this popular USB modem model for dial-up Internet connections, but notes that macOS Sierra doesn’t support faxing.

Apple has a support page updated in September that claims macOS continues to allow direct fax modem support, but folks who rely on faxing have posted reports all over the Internet about how their various USB modems no longer work as a destination for output. Modem makers seem to have confirmed this, though perhaps to avoid annoying Apple, it’s rather tepidly stated on update pages.

Multi-use printers represent excellent value for money because not only can they print, they can also scan, photocopy and even convert PDFs to editable text or send faxes from your Mac. Since they also allow you to scan and digitize documents, an all-in-one printer. Available for: macOS Sierra 10.12.6, macOS High Sierra 10.13.6, macOS Mojave 10.

But you can still fax from a Mac—just not through a USB modem.

• If you’re considering upgrading or swapping out a printer, scanner, or combo unit for something more robust, look at a multi-function printer that includes fax service. MFPs typically copy, print, scan, and fax (incoming and outgoing) via a feeder or flatbed and integrate with desktop software. The Wirecutter recommends the HP OfficeJet 8720 All-in-One Printer ($200 on Amazon). Check with whatever MFP you consider to make sure it supports Mac-based faxing and is up to date or compatible with macOS 10.12.

• Sign up for a web-based fax service. You upload a PDF, Word doc, or other files, and manage an address book online. Incoming faxes typically arrive via email, or can be downloaded from your account page. TidBITS has a detailed rundown on affordable offerings after Maxemail, a budget service I relied on for years, was acquired by eFax and quintupled its price. Read reviews carefully; we haven’t tested these services individually.

• Look for a Mac fax app; some of the web-based fax services also feature Mac and iOS apps that link to the same account and let you print directly. Again, we haven’t reviewed these services, so look for reviews and recommendations from friends and colleagues.

Ask Mac 911

We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. If not, we’re always looking for new problems to solve! Email yours to mac911@macworld.com including screen captures as appropriate. Mac 911 cannot reply to email with troubleshooting advice nor can we publish answers to every question.

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